Apple shrinks market gap with RIM, leads satisfaction

Apple has closed the gap with RIM in the smartphone market and leads in initial consumer satisfaction, according to a recent ChangeWave survey. The iPhone has steadily increased its market share, growing from just 11 percent in June to 23 percent in the December survey. Momentum continued well after the 3G launch, with a gain of six points from September to December. BlackBerry devices have held a...